EXCHANGE & RETURN

Exchange

The best way to exchange is simply to place a new order for the item(s) you want and return the item(s) you already received.

Return

We only accept return(s) within 7 days of purchase if the Terms & Conditions below are met. 

All accepted return(s) will be credited back to the original credit card used and will only be processed upon receiving the merchandise.

A refund for the item and taxes will be given however shipping for the delivery will not be refunded. 

Terms & Conditions

• Kindly provide proof of purchase for all exchange and return matters.

• UCHINO will not accept any return(s) of product that have been removed from their original packaging, used, stained, torn, washed, and/or with traces of fragrance or odours.

• Please send us an email at enquiry@uchino.com.sg and drop the item(s) off at our office within 7 days from the day you receive your order.

• We reserve the rights to reject any return(s) based on the above stated requirements.